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Techrefuge.com -Freeing the man

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Welcome to Techrefuge
Prepare to be treated with Dignity

A value system based on financial gain alone, will compromise far more important objectives.

Objectives such as; integrity and respectful customer relations resulting in customer longevity. Fortunately we have had success in this endeavor, as well as, “peace of mind” and “well being” for both our customers and ourselves.

TechRefuge upholds the relationship with you, as paramount to our success as a business. If you are happy TechRefuge is happy and this is our M.O.

Naturally, we are concerned with profits, without which we cannot thrive and grow as a business but not forgoing our immediate concern; a relationally fair business.

Mutual respect, a sense of humor, and creative problem solving are our highest values. Please check out our video below and feel free to contact us with any of your product needs.
shipping

Responsible Shipping -Shipping is and always will be one of least dependable factors in your online shopping experience. Complications resulting from shipping come from one of two factors.

'Date of Shipment' and 'Efficiency of Carrier'

The date of shipment is controllable and therefor our responsibility as the product provider. The Efficiency of Carrier is not under our control and is the responsibility of the Carriers (Federal Express, UPS, USPS, DHL). Shipments from California will typically take 4 to 5 days from the east coast, 3 to 4 days from mid America and 1 to 2 days from the west coast. We make a special effort to get our products out the same day it is ordered. Although this cannot be the case 100% of the time due to mitigating factors such as stock, time of order, Credit Card Complications, Occasional Drop shipments

We will always inform you as to any shipping delays. Federal Express in our experience has been the most safe and dependable Carrier for our product shipments. If you have any further questions regarding this matter please contact us directly.

secure credit card

Your CC transactions are not processed on the TechRefuge website. Instead your information is collected onto our secure servers for processing at a later time. The information is then hand entered into our on site CC terminal to be processed in a traditional manner. Your security is as insured as if you were presenting your card to Grocery Store clerk.

If you enter your CC information incorrectly or if we have a problem processing your transaction you will receive a call or email from our staff to remedy the situation. Thank you for trusting TechRefuge with your personal financial information and feel free to contact us any time with further questions regarding CC security.


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